populareyes™ 
Warranty Information

We offer a 1-year warranty from purchase date covers manufacturing defects on your frame.  

The warranty DOES NOT cover frame being lost, scratched, stretched out of shape, broken hinges, lost screws, that are caused by wearing on top of your head, accidental damage caused by general use, or the loss caused by neglect.

If you have ordered prescription lenses from populareyes™ that one year warranty does NOT cover: change of prescription, scratched or broken lens, damage to anti reflection coating or tinted based on general uses and or neglect. 

If you have an issue that is covered under our one year warranty, please contact us at support@populareyes.com with a description of the issue and photos of the eyewear and the specific issue or issues that you feel maybe covered by the 1-year warranty.

In order to protect your eyeglasses purchased from populareyes™ please review and consider our “Pop Care” warranty that covers many of the items listed above that are not covered by the 1-year warranty.